Warehouse Inquiries

 

  • Do we have to purchase in bundles?

  • We recommend purchasing in bundles to ensure you have enough stock; however, it is up to you.  



  • Minimum Order Quantity? 

  • The MOQ can be further discussed with our team as we want to ensure your store is well equipped with the right amount of stock for future success. 



  • Hours of operation for purchasing?

  • If interested in purchasing any of our products, please do not hesitate to reach out. Our team will ensure to respond within 48 hours of your inquiry.


  • What if I have an emergency, is there a way to get my order in a hurry?

  • It takes approximately 24 hours to complete an order. We cannot guarantee that we can expedite an order; however, it is always worth it to ask as we want to ensure we do everything in our power to get you your order!


  • How long does it take to make an order 

  • Great question! Our team is well versed in developing our candles in an efficient way. That said, each candle takes approximately 24 hours to complete. If you’re in the greater Vancouver area and need the items expedited, please reach out to our team. If you are outside of the greater Vancouver area, please reach out to our team, and we will provide you with the most efficient time quote. 


  • How long does it take to create a candle?

    • 4 weeks per order